Privacy Policy

At Villa Pia, we value and respect your privacy. We pride ourselves on developing a relationship of trust and intimacy with our customers. Thus, we do everything to ensure any personal data of yours that we have on file (e.g. name, date of birth, address, email address, telephone number etc) is held confidentially and securely at all times.

The nature of our business means that, from time to time, we’ll require some personal details from our customers and website users.

In line with the new EU General Data Protection Regulation, we have updated our privacy policy to assure you of the following:

– We take full responsibility for the information we hold about you
– We will protect your privacy at all times
– We will never sell, rent or lease your personal information

Whether you’ve supplied your personal details online, by phone or text, by email or in a letter, we will never use them without any lawful reason. We’ll use your details only for the purposes for which they were initially requested, and as fully explained in this Privacy Notice.

Privacy Policy (Updated May 24, 2018)

We observe the principles of data avoidance and data minimisation. This means that we collect, process and use as little personal data as possible.

We collect, process and use your personal data only when necessary e.g. for substantiating, implementing or terminating a contractual customer relationship. Where relevant, we will get your prior consent before collecting, processing or using any personal data, and it will only be used for the purpose and to the extent to which you have given consent.

We will only keep you updated about our services and latest news if you have opted in to hear from us. Your email address is held securely by Villa Pia and managed using our email service provider, Mail Chimp. Please read Mail Chimp’s privacy policy HERE. Always know that you are in control of your data and can opt out from receiving emails from us at any time. Every newsletter we send you will contain a prominent link allowing you to unsubscribe from our newsletter, or to update your preferences. You can also request that we stop contacting you or that we delete your data, by simply emailing us at: villapia@villapia.com.

Google Analytics

This website uses Google Analytics which is a third party service. Google Analytics collects anonymous information such as details of website traffic, and visitor behaviour patterns. This information is used to calculate information such as number of visitors in a year or in a month, plus the popularity of certain blog posts or content. This information is not processed in a way that identifies individuals. We do not make, nor do we allow Google to make, any attempt to identify any individual accessing this website. Read Google’s privacy statement HERE.

Use of Cookies

A cookie is a small data file that certain websites write to your devices’ hard drive when you visit them. Cookies are used to collect information on your browsing behaviour, improve website performance and personalise your browsing experience. The cookies used by Villa Pia and other websites do not collect personal information, such as name or address, but monitor user traffic and the success of particular content. Cookies can be disabled by your web browser, although this will vary depending on what you’re using. Most website browsers are defaulted to accept and maintain cookies and you can set your website browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for further information.

Third Party Websites

Our web pages occasionally contain links to other websites. Villa Pia has no control over how data is processed on exterior websites. If you have concerns, do take the time to look at each website’s own privacy policy.

How long will we store your data for?

We will only retain your personal information for as long as necessary to provide you with services as described in this Privacy Policy. We may also be required to retain this information to comply with any legal and regulatory obligations to resolve disputes, and to enforce any agreements.

By visiting www.villapia.com you are accepting and consenting to the practices described in this policy. By using our services, you represent that you are at least 18 years of age.

Please note that we may update this Privacy Policy from time to time. We will always include the date of a new version so that you know when there has been a significant change. If you have any questions or concerns at all about your data, please do email us at villapia@villapia.com.